I am a customer of wholesalecrap for about six months now. On Thursday I ordered a new server and the IPv4s provided with it were all listed on baracuda. Which I reported immediately but they failed to do anything about it. On friday I got notification from lfd that spam was being sent from one of the cpanel clients accounts and I suspended the account quickly because I actively monitor the server. Many hours after that I received abuse complaint regarding the same account I had suspended. So that account wasn't active at the time the abuse complaint was forwarded to me. I replied the ticket within working hours. But there was no response from the abuse department and my server was unplugged. Now the support department is telling me that the abuse department only works during weekdays and only they can do anything about my server so nothing can be done before monday. When I was allotted this IPv4 it was listed on one blocklist and due to some spamming from one customer now it is listed on three blocklists in total which of course can be removed easily and they unplugged my server for this. Upon my request for a cancellation and refund they told me that we don't do refunds and they pointed me to their TOS document. Basically they told me to fuck off. Now I am thinking if I had paid a little extra dollars and purchased from a decent company I wouldn't have to go through all this crap. Lesson learned the hard way.
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