**Update(@ItsChrisG):
I'm not for fame to send this thread.understand,thanks!
Some SMS records with Roy Pacer and System Error Reports
Link:http://my.rapiddata.org/pic/index.html
It seems like predecessor of Roy Pacer:http://tech.hexun.com/2015-10-28/180164199.html **
I am a pacificidc's customer.
I have a vps node in their datacenter.
We have about 200 VPSs on this vps node.
The network is just so so.
At first,the network is very good for Chinese.And his others customers' reports are also very good.Since Lotuservers thing happened.Their service turn to bad.
The longet noresponsing time reached 2-3 days(Support ticket,NOT INCLUDE MANAGED SERVICE,JUST UNMANAGED SERVICE.).
The network turn to bad.Sometimes,can loss 20-30% packet.
And firstly the hardwork also is just so so.
But..
Recently.There are some unpleasant things happened.
As the customers' report,First,The VPS node down on 2/1/2016
The node down and cannot boot.
The ipmi reports that the disk ran into some problems.
As for our scaning,We think the hardware has some problems.Maybe damaged.
So,We opened a ticket,But they no respond for longtime.
Their BOSS deal with this thing firstly.
And no respond for 3days.
So,He transfer to Roy Pacer.
Also dayly respond.
What I can't bear is..They Repeatedly shirk!!
Up to now.The node had downed for 14days.
Our word of mouth ashes to ashes!!!!
We dont know how to do next.
Finally.I put ticket picture up.
I just want to know what's meaning of "FUCK IT UP" that Roy Pacer said on the ticket..
This is the worst IDC that i meet!. What do you think?
The hardware problem.Just means I think!!!!not truth,please dont misunderstand.
If you say the hardware has no problem.Why dont you make a test??But avoid!What's meaning could you tell me?Unmanaged Service not include hardware test?Joke!