Hello Folks,
I've been a BuyShared customer for exactly 1 year, 6 months, 2 days as of this post, and it's been great.
I use their USA location.
Proof:
I started off as a month - month customer, and on Oct 1 2014 I upgraded it to a $20/yearly package.
I mainly use it to test stuff, host some small development sites, host some friends sites, etc.
Support:
Support is awesome, I mainly get ticket responses from Aldryic, who is very helpful and always gets straight to the point.
What I really like is their blackhole policy.
Nullroutes on shared hosting last 15 ~ 30 minutes depending on if you keep getting attacked.
A lot of hosts I've used in the past just null route the IP for a minimum of 24 hours, even if the attack is no longer happening, which is very inconvenient, BuyShared's 15-30 minutes policy is excellent.
There has been a few incidents where one of the sites I host on the reseller get's DDOS attacked (which I am moving over to a DDOS protected VPS very soon), so the 15 minute policy ensures everything is back online as soon as possible.
Uptime:
Uptime is extremely solid, never had any downtime except one time where Fiberhub (the datacenter they use) went down and all services were offline for a few hours. This was out of BuyShared's control.
Unique Features
They recently added LetsEnrypt to their cPanel servers so everyone can have SSLs for free.
Cons:
The only bad thing I can say is the manual order verification. If you order after hours, you wont get your credentials right away as they manually verify your payment, and other stuff.
Example: I ordered a shared cPanel account during the first week of January 2016 on a Friday night around 10PM for a friend, (didn't put them on my reseller as they wanted their own IP), the order was fulfilled around 8:30am the following Saturday.
Suggestions:
Being able to buy a DDOS protected IP on a shared hosting package would be awesome.
Conclusion:
BuyShared is a great place to host your websites.
Sure there might be a bit of a delay after you place you order, but once it's provisioned, it's smooth sailing.
p.s. I bought a DDOS protected VPS from them about a month ago, it's rock solid, so be sure to check those out.
I'll post a review on the VPS in a year.