I ordered a dedicated server from GreenValueHost more than 4 days ago (107 hrs ago at the time of posting), but all I can say is that I am very unhappy with them. And guess what? The server has not been set up yet!!
Yes, I'm aware that GVH's VPS aren't good and I have read negative reviews towards them, but considering that their dedicated servers are directly resold (can't be oversold) from ColoCrossing but with a cheaper price, I decided to sign up with them. I was excited when I ordered the server as I see they offer 24-48 hour set up time.
Time has passed, but I have not received any emails from them containing server access details. I created a ticket, and waited hours (longest was 23.5) to get a reply that is only a few words long. Another lie as they claimed "24/7 Non-Outsourced American Technical Support AND 10 Minute Average Ticket Response Time". I emailed their staff more than 24 hours ago, no replies either.
I'm here to urge GreenValueHost to setup my server, and I discourage members here to purchase services from these guys.
Update: It has been confirmed that I'll receive the server tomorrow.
