I rented a Delimiter X5150 three weeks ago. Setup time on the server was reasonable, as it only took three days. The server was requested with additional IPv4 and an IPv6 /64. The server was delivered with the extra IPv4 but no IPv6. A ticket requesting an /64 of IPv6 was responded to after 6 days, the IPv6 /64 was added, and worked correctly. The second day after I received the server, it went down due to scheduled maintenance. I ticketed support when my server was still off line a few hours after the scheduled maintenance window I sent a very nicely worked "please reboot my server" ticket as LILO on the server was not working. I received poor response from support says "scheduled maintenance window email was sent out weeks ago". Seems they failed to realize I had only ordered the server a few days before. Server was online again a few minutes later. Although the routing was a bit strange, (Routing from Atlanta to my server in Jacksonville went via New York and then LAX and took 113ms, regularly) Things went pretty well with the server for about a week..
Failed 2014-07-14 12:31:01 · 4 hours ago
Failed 2014-07-14 06:30:01 · 10 hours ago
Failed 2014-07-14 00:29:01 · 16 hours ago
Failed 2014-07-13 15:44:02 · 1 day ago
Failed 2014-07-06 21:47:01 · 9 days ago
Failed 2014-07-05 13:20:01 · 10 days ago
Last night I received an server down alert and an email from Delimiter at almost the same time. Email said....
We have received complaints that your server is being used for outbound port scanning. This is in violation of section 3 of our Terms of Service which you read and accepted during the sign process.
Your server has been taken offline to prevent further damage and disruption.
Using the Remote console built into your server, please login to your server, shutdown and remove any port scanning software that maybe running on it.
Once this has been taken care of, please open a ticket and request your server is reactivated.
Best Phil
I opened a ticket 15 mins later saying that I did not have any port scanning going on and to please clarify the "complaints", with who, what, when info as there is nothing on the server that is in violation of their TOS. That was about 20 hours ago, there has been no response, the server is still shut down, LILO is inaccessible. I expect I have paid for a server for three months and will only get to use it 3 weeks. I also expect the abuse complaints are from before I received the server three weeks ago, and Delimiter just sees it as a way to resell the server again.
I'm moving on from Delimiter as the server has been down too much, the network is so so, the support is arrogant and uncaring, and I ended up paying $66 for three weeks on a x5150. Not a great deal. I would call Delimiter an overall bad experience, that I suggest you avoid.