Hey.
I came across this deal from LowEndBox yesterday http://lowendbox.com/blog/chicagovps-7month-2gb-openvz-ssd-vps-and-more-dedi-included-in-six-us-locations/#more-5361
And after reading it through, I found it to be pretty good. A little too good to be true. I looked up some reviews about ChicagoVPS and I must admit, it's pretty much 50/50. I decided to take the chance and hop into it. I went on their site, ordered and paid for 7 Pure SSD Special which is $210 total.
I waited an hour or so and still no servers available. Concerned I open a ticket about the issue, only to get thrown around between departments by the same "Support Guru" James Burkowitz.
In ended up with 3 tickets in total, around 30 hours since purchase and still no servers, not even a explanation/excuse on why my servers isn't there and 3 complaints filed to the Better Business Bureau (1 for the failed delivery, 1 for bad business practice and 1 for false advertising)
Here's the tickets: ![]http://www.webpagescreenshot.info/i3/53c132e5264223-09845888) ![]http://www.webpagescreenshot.info/i3/53c1332ad2bcb5-94683267) ![]http://www.webpagescreenshot.info/i3/53c1336d799eb6-19678916)
Here's my service page: ![]http://www.webpagescreenshot.info/i3/53c133e54d3177-50812666)
And the invoice: ![]http://www.webpagescreenshot.info/i3/53c1346181ed30-35169651)
I do admit that I could have handled the situation a little bit better, Ex: Get less pissed
UPDATE:
James have replied to my ticket to the billing department, now offering to setup my servers on a diffrent node because they don't have any space available at this moment.