Hi everyone,
25 days ago (from 27 July) I was very interested to get a Virtual Private Server in order to host my website and other needs, so I asked for a low price and a good quality VPS on LowEndTalk, surprisingly I have been offered a very cheap annual VPS plan in regard to the very good resources and specifications, so I thought of giving it a try and purchased the package offered by Nick from MyServerPlanet (@MSPNick).
The speed of the VPS was great although it was only 512 MB of RAM, but the HDD was really quick. However, almost a week after an issue happened with the whole node, and I tried to restart the server but that probably made it worse. So I contacted MyServerPlanet support on 03/08/2014 18:49 to complain about the issue and to my surprise, I received a reply just a few minutes later on 03/08/2014 18:53 which explained that there's an issue and they will explain in a very short period of time, and so they did, in a very short period of time I received an email explaining the issue, I even contacted Nick on LowEndTalk, the company founder, who explained what was happening exactly and kept me updated with the progress.
He explained that the HDD has failed, and that affected the whole node for sure; but that was expected since the company has just started the business some days before I ordered the package. The company looked very serious about data, that Nick kept working through this issue to save my data, and everyone's else on the node. He in fact kept me updated with the progress through LowEndTalk! Nick worked non stop during this period of time in order to fix the issue, he worked 3 days without sleeping (from August 3 to August 6) in order to deliver my server again without any kind of data loss or disappointment, and so he did! Some days later, he even contacted me to inform me about some network issues and he then moved the node to a better location, with a better speed and response of course that I was very happy with the service!
In fact, I had a 2 GB server hosted with Inception Hosting, but it wasn't that fast and good quality compared to Nick's company (MyServerPlanet)! I also noticed that Inception Hosting restricted my VPS so that I couldn't use IRC, and that was a kind of problem for me as I required IRC to be enabled on 2 GB server, so I decided to transfer to MyServerPlanet and terminate the server on Inception Hosting, since it didn't have IRC and MyServerPlanet allowed IRC without any kind of problems and to my surprise, the service was 5x better! The response (network) was very quick, the response of my server on Inception Hosting was never that quick. The performance of course was wonderful, I guess perhaps better than Inception Hosting but I couldn't notice a very big difference in fact, the only difference was that with package installing as MyServerPlanet's server was quicker than Inception Hosting when installing/updating packages.
Benchmark
On my 512MB of RAM server from MyServerPlanet (upgraded to 1GB):
wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash CPU model : Intel(R) Xeon(R) CPU E5520 @ 2.27GHz Number of cores : 4 CPU frequency : 1600.000 MHz Total amount of ram : 1024 MB Total amount of swap : 0 MB System uptime : 4 days, 22:31, Download speed from CacheFly: 53.0MB/s Download speed from Coloat, Atlanta GA: 26.4MB/s Download speed from Softlayer, Dallas, TX: 109MB/s Download speed from Linode, Tokyo, JP: 7.17MB/s Download speed from i3d.net, Rotterdam, NL: 6.17MB/s Download speed from Leaseweb, Haarlem, NL: 29.4MB/s Download speed from Softlayer, Singapore: 8.96MB/s Download speed from Softlayer, Seattle, WA: 39.8MB/s Download speed from Softlayer, San Jose, CA: 44.9MB/s Download speed from Softlayer, Washington, DC: 49.8MB/s I/O speed : 921 MB/s
Same server, some hours later:
CPU model : Intel(R) Xeon(R) CPU E5520 @ 2.27GHz Number of cores : 4 CPU frequency : 2268.000 MHz Total amount of ram : 1024 MB Total amount of swap : 1024 MB System uptime : 5 days, 14:13, Download speed from CacheFly: 41.3MB/s Download speed from Coloat, Atlanta GA: 34.0MB/s Download speed from Softlayer, Dallas, TX: 111MB/s Download speed from Linode, Tokyo, JP: 4.96MB/s Download speed from i3d.net, Rotterdam, NL: 2.87MB/s Download speed from Leaseweb, Haarlem, NL: 40.5MB/s Download speed from Softlayer, Singapore: 9.52MB/s Download speed from Softlayer, Seattle, WA: 40.3MB/s Download speed from Softlayer, San Jose, CA: 47.8MB/s Download speed from Softlayer, Washington, DC: 58.4MB/s I/O speed : 465 MB/s
On my 2048MB of RAM server from MyServerPlanet (on same node):
wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash CPU model : Intel(R) Xeon(R) CPU E5520 @ 2.27GHz Number of cores : 2 CPU frequency : 1600.000 MHz Total amount of ram : 2048 MB Total amount of swap : 1048 MB System uptime : 2 days, 14:44, Download speed from CacheFly: 53.5MB/s Download speed from Coloat, Atlanta GA: 46.9MB/s Download speed from Softlayer, Dallas, TX: 72.3MB/s Download speed from Linode, Tokyo, JP: 3.92MB/s Download speed from i3d.net, Rotterdam, NL: 9.89MB/s Download speed from Leaseweb, Haarlem, NL: 38.9MB/s Download speed from Softlayer, Singapore: 3.32MB/s Download speed from Softlayer, Seattle, WA: 38.9MB/s Download speed from Softlayer, San Jose, CA: 47.6MB/s Download speed from Softlayer, Washington, DC: 56.9MB/s I/O speed : 108 MB/s
The good
- Support is very quick and replies are received instantly
- They never give up on your problems and try their best to fix the issue
- The servers are really quick and of good quality without any kind of restrictions which I love the most about the service
- The prices are affordable and cheap compared to other host providers
The bad
- An issue may occur rarely, however the fix is implemented in no time and I get notified when an issue occurs that affects my product.
Conclusion
That was my experience with MyServerPlanet, a very good quality host provider. What really makes me love MyServerPlanet and the services they offer, is that they are totally dedicated to provide a one of a kind quality service!