Hello.
I am a Ramnode Customer for a long time. Proof 
It's been a long time and I've never had any downtime. I host a very important database there that is used by 33 bitcoin buy/sell bots 24/7 generating ~ $30-$60/day automatically.
The only ticket I've ever had to make was to change my billing from monthly to annually.
And it was replied to within 30 seconds.
I submitted ticket, they generated invoice within 30 seconds, I paid it. Good to go all done within 2 minutes.
Very nice experience.
10/10 Service
@Nick_A nice company.
I've wanted to post this for a long time, never had the time.