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Crissic - Pretty bad service and support

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So I previously recommended those guys here and over "the other" board, but I need to refrain from my words:

TL;DR:
Me: IPv6 down for several days, IPv4 a hit or miss sometimes, can you take a look?
Crissic: We're not presently showing any issues, but IPv6 isn't a guarantee, have you tried IPv4?
Me: You advertise native IPv6, so give me IPv6 connectivity. I have problems with IPv4 too from time to time.
Crissic: We offer IPv6 as-is, it is not guaranteed. Okay, maybe IPv6 isn't working, but we haven't had report of other issuses! Have you tried turning it off and on?
Me: My assigned IPv6 addresses are NOT routed. Please, give me a refund.
Crissic: Okay, the subnet previously assigned to the node isn't routed at the moment. But here you have a new one! Anyway, IPv6 isn't something we can guarantee.
Me: Your upstream got HE, nLayer, Telia, Atrato, RETN... seriously? And why I got new addresses on a new subnet? The previous was working days ago! Seriously, I want a refund if as YOU said you can't guarantee the advertised service.
Crissic: Oh, I miss-spoke about that, two times. We can guarantee that now, no refund for you.

Ticket proof:
http://cl.ly/image/2v3R3X2B3J27

I got other minor problem with them too, but I am bored about it to extend more. Yeah, I got IPv6 for now, but I don't want to be with a provider like that anymore.


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